The management and control of IT, networks and equipment is becoming increasingly globalized within our companies . The development and improving security of technology is creating new opportunities for greater cooperation within our growth regions – like South America. But it is not unusual for a region like this to have IS/IT problems or challenges that do not exist, or are different, in other regions.
Better IS/IT cooperation on a global level will advance both dialog and understanding between central and local organizations – helping us to improve global IS/IT services at our company.
We are seeing fantastic growth in South America, but we know from experience that the IT infrastructure in the region may not keep up. So, the increasingly global solutions implemented by our compoanies may need some local adaptations.
Whether it is a problem with a data communication link in Jundiaí, Brazil or an application in Maracay, Venezuela that needs to be integrated with another application in Cali, Colombia, creating global, standardized solutions within our companies, sometimes we have to overcome the limited infrastructure available in some regions as well as geographical and cultural obstacles.
Still, we are finding partnership opportunities in South America and through these, we can influence and improve the global supply of communication links; global ERP solutions; purchasing of standardized hardware and software; and even service level agreements on IS/IT services to South American countries.
Increased coordination and synchronization will also enable us to learn from one another and so continue to improve the quality of our IS/IT solutions in the region.
Rodrigo Montagner
BU IT/IS Manager
Published on the Eka Chemicals Information Management - Online Global Newsletter. November 2009.
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